To Our Valued Customers,

PeoplesBank is committed to doing our part to reduce the spread of the COVID-19 virus. 

Effective March 17, we modified customer access to our Banking Centers, which now offer either Drive-Thru or VideoBankerITM services only, or limited in-person transactions by appointment only, until further notice. In addition, we have modified the operating hours at several locations.

Our online and mobile channels remain available 24/7 as do our ATMs. Lobby services for certain transactions will be available by appointment only in an effort to reduce the number of people in a single location. To make an appointment, please contact your Banking Center's direct phone number and someone will assist you. A complete list of our locations can be accessed here. If we are able to assist you immediately, we will do so.

We will continue to assess the situation and evolve our response as best we can to protect our customers and our associates. We appreciate your patience and understanding as we work together against the COVID-19 pandemic.

To view our previous communication regarding the COVID-19 virus, please click here.

Temporary Banking Center Lobby and Drive-thru Hours:

Monday – Friday: 10:00 am – 3:00 pm
Saturday: 9:00 am - 12:00 pm

East Granby Lobby
Monday–Friday: 10:00 am – 3:00 pm
Saturday: 9:00 am – 12:00 pm

East Granby VideoBankerITM
Monday–Friday: 10:00 am – 3:00 pm
Saturday: 9:00 am – 1:00 pm

Pedlar
Not available for appointments. Drive-thru VideoBankerITMs are available Monday-Friday 10:00 am – 3:00 pm and Saturday 9:00 am – 1:00 pm.

Village Commons
Available for safe deposit access appointments. Does not have a drive-thru window or VideoBankerITM.

High Street (Holyoke)
Not available for appointments. Does not have drive-thru window or VideoBankerITM.


Banking Center Alternatives for Customers:

In lieu of visiting a banking center, we encourage you to consider using our online or mobile banking services to meet your needs. Additional banking options are included below.

  • Online Banking - See below
  • Mobile Banking - See below
  • ATM's / VideoBankerITM'sPeoplesBank Locations
  • Access24 Telephone Banking - 800.342.9100
  • Customer Solutions - 413.538.9500
    • Monday through Friday - 8:00 am - 7:00 pm
    • Saturday - 8:00 am - 2:00 pm
    • Sunday - 10:00 am - 2:00 pm
  • Social Media - Follow us on Facebook, InstagramLinkedIn and Twitter to get the latest updates

Online & Mobile Banking:

Personal & Business


PeoplesOnline Banking

  • To Log In - Click on the grey "Log In" button located at the top of any bankatpeoples.com web page to get started.
  • To Enroll - Click here to enroll in online banking.

PeoplesBank Mobile Banking App
Bank on the go with our Mobile App. Available for iOS® and Android™ devices.

Download our free App titled "PeoplesBank Mobile Access".

Apple App Download Android App Download

Cash Management


PeoplesOnline Cash Management

  • To Log In - Click on the grey "Log In" button located at the top of any bankatpeoples.com web page to get started.
  • To Enroll - To enroll in PeoplesOnline Cash Management, email Cash Management.

PeoplesBank Mobile Banking App 

Bank on the go with the PeoplesOnline Cash Management Mobile App. Available for iOS® and Android™ devices.

Download our free App titled "PeoplesBank Cash Management".

Apple Store Google Play


Legal Information & Disclosures

Overdraft, Returned Item, Internet Service and Mobile Carrier fees may apply.